Note: If you do not know the model of your DVR, inspect the model name, located on the sticker on top of the recorder. DW-VP12xT8P. Customer Login. Do not disassemble or reassemble the product. Default User ID: admin. Case Studies. 1 MP) Upgrading Firmware For A VMAX A1 Plus (5 MP) If the unit is up-to-date, continue to the next. 17-Jul-2023. News & Events Events Calendar. Select a DDNS Server. Upgrading Firmware For A VMAX DVR Note: As of January 2021, the VMAX (Legacy) DVR is no longer supported by Digital Watchdog Technical Support for service or troubleshooting. Use the following flowchart to troubleshoot a non-responsive standalone DVR or NVR unit. Replace the top cover of the unit. Replace the top cover of the unit. After logging in as the Administrator, the VMAX A1 Plus will display the Live View for all connected cameras. 1. However, it is highly recommended that you contact Digital Watchdog Technical Support prior to opening the recording unit as our company policies may have changed since your last contact. troubleshooting and much more. 1. ※ The picture might differ according to the specification and model. It is recommended to use either Google Chrome or Mozilla Firefox to use the flowchart. Refresh the web page and log in to the Web. Compare Products to. My Watchdog. 4. 17605. Supported / Affected Devices: VMAX® Series (Legacy)This article will outline how to test a NIC for a VMAX standalone unit using a Macintosh OS computer. Set the Method to FTP and confirm the following: FTP Address: ftp. Get help from Digital Watchdog’s Technical Support professionals. DW-VMAX480 = VMAX480. Network setting information for the VMAX standalone units can be found within the Network Menu of the DVR. Contents Introduction 3 Workflow 4 Installation Worksheet 5 Default DVR Login 6. Last Edit: March 12, 2020----- Troubleshooting VMAX IP Plus Network Issues . This will make the upcoming steps easier. In the event that the System Administrator forgot, does not know, or needs to reset the Admin login for their VMAX® A1 Plus unit, a special request must be submitted for a password recovery. 1. The VMAX A1 G4 Universal HD over Coax 4-Channel 5MP DVR from Digital Watchdog records HD analog, HD-TVI, and standard coax signals in up to 5MP resolution. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. The Digital Watchdog Support KB is currently undergoing construction. Menu. Troubleshooting articles for the VMAX IP Plus Series How to hard reset digital watchdog DVR. Troubleshooting (74) Recovery (19) Firmware Recovery (13) Factory Default (4) USB Recovery (4) Instructions (5) VMAX IP G4 (3) On This Page. VMAX IP Plus 4-channel PoE NVR with 5 virtual channels Learn more. On occasion, recording issues may arise as a result of. Developer's Description. The PathFinder menu will display the recorder’s PathFinder ID and QR code. 2. Click the Check button to prompt the HDD Health Check window. From the HDD Menu, check the Capacity and Free Space of the hard drive. Click the Apply button, then the OK button to save the changes. DW University. Summary of Contents for Digital Watchdog VMAX A1 Plus DW-VA1P41T. Nov. 2. The DVR is a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. This article will outline the information required for a Password Reset Form. To set the Motion Area: From the Setup Menu, click on Alarm, then select Camera Alarm. 0 Release Date: 10/26/2020 How to Tell What Generation NVR you have:Right-click in the Live View area, then select “Menu”. Third Generation VMAX® IP Plus Series v1. Table of Contents. net as the server. The DVRs offer a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. VMAX® A1 PLUS™ SERIES DVRS. Password Password Reset Forgot Password Password Recovery NVR Spectrum Blackjack. Software. This Remote Technical Support Service is a great. 2. 2 System Setup 1. Requesting a Password Reset. 45: 12/28/2015: VMAX Flex: 15. Follow the instructions below to update the DVR to the latest firmware build: Download the latest firmware version for the DVR. 32 MB: Download:. X, the social media company formerly known as Twitter, could lose as much as $75 million in advertising revenue by the end of the year as dozens of major brands. Additional Resources Installation File Download. Scroll through the Settings section and select either Allow or Prompt for all setting controls under the “ActiveX controls and plug-ins” section, then click the OK button to confirm and close the Security Settings window. 1 MP). Select Network, then select Pathfinder. However, in the rare event of a hard drive failure, the internal storage drive may need to be replaced. Click on the Record icon. 0. Enable Use DDNS. It is a good maintenance habit to ensure that the VMAX® unit’s firmware is kept up-to-date as each release version may include patches, system updates, or even new features. Digital Watchdog DW-VA1G4164T 16-channel DVR, 4TB HDD included. 9 * Digital Watchdog DW-VMAX480D 16 2. After logging in as the Administrator, the VMAX IP Plus will display the Live View for all connected cameras. Get help from Digital Watchdog’s Technical Support professionals. 446. Skip to content Agent Portal. Please update your browser to the latest version on or before July 31, 2020. The VMAX® IP Plus allows users to monitor live camera video and archive footage to a local storage drive. 0. This article will outline how to set up Email Notification settings for the VMAX A1 Plus and. How customer reviews and ratings work See All Buying Options. Default Settings. DW-VC = VMAX 960H Core. VMAX Analog Recorders . November 17, 2023 at 11:36 PM PST. Product Description. Real time 950h recordict vmax960h (157 pages) DVR Digital Watchdog VMAX480 User Manual. 3 VMAX A1 G4™ DVR 1. Page 1 Quick Start Guide Quick Start Guide STEP 1 – CONNECTING THE DVR STEP 2 – POWERING UP THE DVR 1. In the event that the System Administrator forgot, does not know, or needs to reset the Administrator login for a standalone, analog VMAX® Series unit, a special request must be submitted for a password recovery. H. Sites contain the network connection information that Pivot CMS uses to communicate with your recording unit. • DW-VG492T4P - 2TB internal storage. Related Articles. Case Studies. 1MP cameras@30fps (1080P) up to 5MP, ONVIF, 8 port PoE switch built in, HDMI, VGA, 4 Sensor Input, 1 Relay Output, 1ch Audio Output, Pathfinder Auto Port Forwarding, Event Notifications via Email, Automatic Device Discovery, Pivot Central. Advanced Linux-Based embedded NVR, 2 terabyte, Supports 12 2. This feature enables the analog Star-Light Plus™ camera to automatically change between color images during daylight or well-lit situations, then switch to a monochrome (black & white) image during night or low-light. It may cause malfunction or fire. Replace the four screws at the back panel of the NVR to secure the top cover. DW® Logo Merchandise. 2 System Startup After connecting peripheral devices such as cameras, monitors and a mouse to the NVR, power up the NVR by connecting the DC48V adaptor/ power cable to the power jack on the rear panel. The DW mobile viewer for VMAX Plus™ NVR/DVR is a free app that allows users to connect, view, playback, and search Digital Watchdog’s video surveillance solutions anywhere, anytime. 2. This PDF guide covers all the features and functions of the DVR, from. On occasion, recording issues may arise as a result of. DW® Logo Merchandise. com . The . In the event of System errors, software corruption, or display issues, Recovery Firmware files can be applied as a final troubleshooting step. 0. 1. 1. * Digital Watchdog VMAX Web Viewer * Digital Watchdog DW-VMAX 16 2. com . 1, the system will keep the same password. Simply download the app and type in your DW Spectrum’s IP address or NVR’s IP Address/URL, port, user. 31: 08/17/2009:. By default, the NVR is set to IP Address – 192. Quickly find and. Set the Method to FTP and confirm the following: FTP Address: ftp. 2. 2020 Customer Webinar Recording: VMAX® A1 Plus™ DVR and VMAX® IP Plus™ NVR Pro Tips and Tricks June 11, 2020 Customer Webinar. 6: Upgrade to 3. DW-VAONE = VMAX A1. 2. When troubleshooting video loss or video issues with the VMAX IP Plus, consider the following: Power Cycle. Default Password: <no password>. Note: It is recommended to troubleshoot recording issues directly at the DVR with a connected display monitor and USB mouse. 7. 1 MP) VMAX A1 Plus Series (5 MP) VMAX IP Plus; DW Compressor Series . 160 and a Gateway Address of 192. In the event of system errors, software corruption or display issues, recovery firmware files can be applied as a final troubleshooting step. If you're still having trouble or need more information, please call us today at (866) 446-3595. Related Digital Watchdog VMS Apps: C3™ CMS, VMAX Web Viewer. 1 MP) VMAX A1 Plus Series (5 MP) VMAX IP Plus Series . It is recommended to use either Google Chrome or Mozilla Firefox to use the flowchart. 1. DW Sales: 866. Knowledge Base. Testimonials. With DW Spectrum ® IPVMS, you provide your team with the power to network video solutions for any type of project, for use by anyone, on any device. VMAX Flex 4- and 8-Channel Firmware v3. **NOTE: If you are trying to install an HDD for the VMAX® A1 Plus model option that does NOT include a local storage HDD ( DW-VA1P16 , DW-VA1P8 , DW-VA1P4 ),. 1. ) Click the Check button to check for available updates. Insert your replacement hard drive and replace the four mounting screws to. R. VMAX Series (960H) VMAX A1 Series (2. Use the power cord, which is supplied or recommended by the supplier, or it may cause a fire. Webinars. The DW Mobile Plus mobile application can be downloaded and installed from the mobile application store of most Android and iOS devices. Affected Model Numbers: VMAX A1 Plus DVRs (DW-VA1P4xT, DW-VA1P8xT, DW-VA1P16xT) New Firmware Version: v1. To check ActiveX in Internet Explorer: Launch the Internet Explorer application. The VMAX A1 G4 Universal HD over Coax 8-Channel 4K DVR from Digital Watchdog records HD analog, HD-TVI, and standard coax signals in up to 4K resolution. Digital Watchdog will not be liable for the loss of data or consequential damages resulting from replacing a hard drive. Customer Login. 52 Last Edit: November 9, 2021 Known Issue. Check for any Bad Blocks or if the drive Temperature is exceeding 65o C. 0. 00 MB: Download: View All Software. 20-May-2020. VMAX® A1 PLUS™ SERIES DVRS. 888. Listen. 3. It may cause electric shock. DVR Digital Watchdog VMAX User Manual. 3595 [email protected] Tags. 32 MB: Download:. Quickly find and download. VMAX® A1 Plus™ Universal HD over Coax 8-Channel Digital Video Recorder Find a Reseller Request a Demo Contact Us FAQs. VMAX A1 Plus and VMAX A1 G4 recording units can be configured to send out email notifications through an Internet connection when specified events are detected by the recorder, such as motion detection, video loss, S. DW Resource Library. See also: iMessage Won’t Send Pictures. Press Releases. 1MP DVR and the steps to. (VMAX A1 Plus)** ----- **Affected Roles: **All Users **Related Digital Watchdog VMS Apps:** Web Viewer **Comple… Setup. Note: If you have not completed the Network set up process, please read the following article most relevant to your DVR model: Network Setup For A VMAX DVR. 1954 DW VMAX IP® Plus Video Latency Troubleshooting-----Affected Roles: Administrator. VMAX® A1 PLUS™ SERIES DVRS. exe-v1. My Watchdog. 83: 01/29/2016: 29. VMAX® A1 G4™ SERIES DVRS. Blog. VMAX A1 G4 (4K) – Recovery Guide-----Affected Roles: Administrator Last Edit: August 3, 2023 System Recovery. Right-click and open the Setup Menu. com : 4-channel PoE NVR with 5 bonus channels DW-VA1P4xT Available Models • DW-VG494P - no HDD. 0. Extract the contents of the downloaded folder. 1. This mobile application allows users to monitor their VMAX® A1 Plus recording units using either direct connection (IP Address), DDNS, or Pathfinder (P2P). Click the Check button to prompt the HDD Health Check window. Case Studies. VMAX® A1 PLUS™ SERIES DVRS. Adjust the REC. Recovery Firmware for VMAX® IP Plus-----Affected Roles: Administrator Complexity: Medium Last Edit: October 11, 2022 System Recovery. Make sure that the Motion Area is mapped out to meet your specifications. Webinars. Quickly find and download information about our products, including manuals and documentation to install and get the most from your. Testimonials. 1. Digital & Multimedia Evidence (DME) solutions provided by Larry A. To connect to a site: Click on your site from the Site List panel. Developer's Description. Sign in to filter reviews 5 total ratings, 5 with reviews There. Bandwidth Limitation. If you do not know the model number or generation of your VMAX® A1, inspect the sticker on top of the VMAX® A1 or the current firmware version (located in the System Information menu). This DVR features one HDD bay and comes. Download and install the VMAX Plus mobile application from your mobile device’s application store. Compatible with analog video systems, the VMAX A1 Series 16-Channel 1080p Analog HD DVR from Digital Watchdog can support up to 3840 x 2160 resolution at 30 fps over BNC cabling. Case Studies. VMS Software Articles - Pivot CMS, C3CMS, etc. Click the OK button, then select Yes for the confirmation pop-up. Last Edit: March 12, 2020----- Troubleshooting VMAX IP Plus Network Issues . This may cause issues with capturing video. 2. Recovery Firmware for the VMAX IP Plus. Login to check support ticket status. The DDNS is a static “stand-in” address for your router’s Public IP Address that can be configured through the DVR. To set up a DDNS address for your DVR: At the DVR, navigate Setup Menu > Network > DDNS. DW®. Digital Watchdog recommends avoiding connecting an external PoE switch directly to the VMAX IP Plus as this may potentially damage the system. Remove the four mounting screws that secure the hard drive to the inside of the DVR. At the NVR, log in as an Admin, right-click with your mouse, and select Menu > Network > Network. Digital Watchdog End of Support Life (EOSL) Products List DW Spectrum - FQDN or Allowlist for DW Cloud Access MEGApix ANPR - Best Practices and Setup Recommendations DW Blackjack RACK - Collecting Dell SupportAssist Logs VMAX IP G4 - Recovery Guide 10/24/2023 - Release Notes - DW Spectrum IPVMS Software Update. Log in to your VMAX ® IP Plus ™ as the administrator. Default Login 1. By default, the HTTPS Port will be set to Port 443. The new standalone recorders are NDAA and TAA compliant , offer 16 - channel PoE+ built-in and support up to 4K resolution . 5 or 2. 0. For Immediate Release . Use the following flowchart to troubleshoot a non-responsive standalone DVR or NVR unit. 0. Get help from Digital Watchdog’s Technical Support professionals. Title Type Release Notes Version Update Date Compatibility Size; ACS v2. The feature is available for all MEGApix ® single-sensor IP cameras as well as VMAX IP Plus NVRs. Connecting To A Site. The VMAX A1 PLUS is a product series from Digital Watchdog that offers high-quality video surveillance solutions for various applications. Advanced Linux-Based embedded NVR, 2 terabyte, Supports 12 2. Follow the instructions below to update the DVR to the latest firmware build: Download the latest. Navigate the menu to the Hard Drive menu (System > HDD). 0. 1MP cameras@30fps (1080P) up to 5MP, ONVIF, 8 port PoE switch built in, HDMI, VGA, 4 Sensor Input, 1 Relay Output, 1ch Audio Output, Pathfinder Auto Port Forwarding, Event Notifications via Email, Automatic Device Discovery, Pivot Central. net or dwddns2. Digital Watchdog VMAX 480 Quick Start Guide (PDF, 2. To verify that the currently installed firmware version is up-to-date on your recording unit, you may either check the unit’s web page (under the Software tab) or. Related Articles. Please complete and submit a request form through the Digital. Unauthorized Dealer Policy. Right-click in the Live View area, then select “Menu”. 1. Learn how to use the H. Scroll down the product page of your unit and locate the. 6mm fixed lens P/N: DWC-V7253WTIR - Qty. Password. DVR Digital Watchdog VMAX HD User Manual. DW’s CCIP (Closed Circuit Internet Protocol) camera and recorder encryption is an exclusive DW technology that provides an encrypted RTSP stream between the camera and the recorder , assuring users their cameras, recorders, and data are secured. Next, click on “Network” and select the “Pathfinder” menu. 77Bandwidth Limitation. 264 linux embedded dvr (74 pages)Digital Watchdog DW-VG494T4P VMAX IP G4 4-channel PoE NVR with 5 bonus channels, with 4TB Hard Drive Included. RTSP provides a live video stream for live streaming applications between DW VMAX® G4 recorders and third-party software applications. 64, VMAX A1 G4 v1. Scroll through the Settings section and select either Allow or Prompt for all setting controls under the “ActiveX controls and plug-ins” section, then click the OK button to confirm and close the Security Settings window. 83-v5. Configuring the Camera. Troubleshooting articles for the VMAX A1 Plus Series. from an Internet connection. Mount and install all necessary cameras and external devices. 0. For example: IP Address –. T. 1. Default ID: admin. “VMAX” applies to the VMAX Series (Legacy), 960H applies to the VMAX 960H Series and VMAX Flex Series, and VMAX A1 applies to the VMAX A1 Series (2. Click the Custom Level button. Premium entry level real-time dvr (62 pages) DVR Digital Watchdog VMAX960H CORE User Manual. To enable ONVIF in an Axis camera: Locate the camera on the network. The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to. 4. Troubleshooting (74) Recovery (19) Firmware Recovery (13) Factory Default (4) USB Recovery (4) Instructions (5) VMAX IP G4 (3) On This Page. Webinars. This PDF guide covers all the features and functions of the DVR, from installation to playback. 0:41. The DVRs offer a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. 4. 4 Questions. Troubleshooting. Scroll through the Settings section and select either Allow or Prompt for all setting controls under the “ActiveX controls and plug-ins” section, then click the OK button to confirm and close the Security Settings window. VMAX Series (Legacy) VMAX Flex Series; VMAX 480 Series; VMAX 960H Series; VMAX A1 Series (2. Digital Watchdog engineering has discovered an issue where the VMAX ® A1 Plus™ is prevented from communicating with our Pathfinder. Stage 2 – Product End of Life (EOL): The product has been discontinued and. 1. DVR Digital Watchdog VMAX IP G4 DW-VG416 T16P Series User Manual. 4. Stream (primary stream). To learn more about the upgrading process, you can read Upgrading Firmware For A VMAX A1 (2. (64 pages) DVR Digital Watchdog VMAXD1 16 User Manual. Network setting information for the VMAX standalone units can be found within the Network Menu of the DVR. Page 2 BACKING UP FOOTAGE ON A VMAX™ SYSTEM Step 2. 1. Check Firmware Version Log in to the VMAX® IP. DW’s CCIP (Closed Circuit Internet Protocol) camera and recorder encryption is an exclusive DW technology that provides an encrypted RTSP stream between the camera and the recorder , assuring users their cameras, recorders, and data are secured. Vmaxd1 advanced h. Related Articles. Go to the Site menu to register a new site with the QR code scan. Please wait until the boot process complete s. When troubleshooting video loss or video issues with the VMAX IP Plus, consider the following: Power Cycle. DW® VMAX IP G4 NVRs. 9 * Digital Watchdog DW-VMAX480D 16 2. Accessories View the entire collection of mounting brackets, junction boxes and specialty mounting accessories. DW Spectrum Server Web Interface: CHeKT Portal Camera Mounting: The Digital Watchdog Spectrum Server can be used to provide the CHeKT Bridge with a video stream by utilizing an RTSP URL. 1. Note: It is recommended that you are onsite when troubleshooting network issues. At the DVR itself, log in as an Admin, right-click with your mouse, and select Menu > Network > Network. The VMAX IP Plus and VMAX IP G4 recording units can be configured to send out email notifications through an Internet connection when specified events are detected, such as motion detection, video loss,. First Generation VMAX® IP Plus Series (Discontinued/Replaced) (S/N begins with “VP”) Last Firmware Version – v1. Digital Watchdog VMax Flex DW-VF8 User Manual (122 pages) H. When connecting to VMAX IP Plus using a mobile application or from a computer, communication between the devices is dependent on network connectivity. The 6,000-strong FDIC is the rock on which US banking stability rests. 0. When connecting to VMAX IP Plus using a mobile application or from a computer, communication between the devices is dependent on network connectivity. If you do not know the networking information of the camera, use either ODM or the AXIS discovery tools to locate the camera on the network. 0. warnings, and more. 1. 1 Updated: November 11, 2021. To set up a PathFinder connection at a VMAX IP Plus: Log in to your VMAX IP Plus as the Administrator. 2021 **Re:** VMAX® IP Plus 3rd Generation Hardware Identification # **VMAX® IP Plus NVR 3rd Gen… Product Announcements. Note: If you are using a Windows OS to test the NIC, please read Standalone Network Interface Card Troubleshooting (WinOS). 83-v5. DW University. The Security Settings window will display. Forum. Product Calculator Determine the necessary bandwidth and storage you need to operate our products. Quickly find and download information about our products, including manuals and documentation to install and get the most. Supported/Affected Devices. Download it for free and get started with your security system. Get help from Digital Watchdog’s Technical Support professionals. On the Network menu, set the NVR to a DHCP (Dynamic) Network Type. Copy the correct recovery file for your model to a blank USB stick (FAT32 format) for you unit. 446. 2. Title Type Release Notes Version Update Date Compatibility Size; ACS v2. Login to check support ticket status. Last Edit:. The DVRs offer a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. Follow these details to prevent material damage or personal injury. You are using an unsupported browser. Stream Bitrate setting to be between 3000~5000 Kbps, then click the “Apply” button. Default Password: <no password>. . Related Digital Watchdog VMS Apps: C3CMS. To set the NVR up on the network, we will need to have it obtain an available IP Address. The VMAX IP G4 is an easy-to-use embedded PoE NVR that allows you to go from power up to monitoring in minutes! Available with up. * Digital Watchdog VMAX Web Viewer * Digital Watchdog DW-VMAX 16 2. net as the server. 1. 31-v6. The New Connection screen will display. Enable Use DDNS. com digital-watchdog. 3. 4. Write a review. Configure the following: NO – this column cannot be modified; each is representative of the sensor input port connections with the NVR. Full hd network video recorder (2 pages) Network Hardware Digital Watchdog Compressor DW-CP04 User Manual. Note: If you have completed the WAN Setup section of Network Setup For A VMAX A1 Plus, the use of a DDNS address. Remove the old hard drive. Network Setup For A VMAX A1 Plus (5 MP). 0. Testimonials. VMAX IP 8- and 16CH firmware v5. In the Ai-RGUS dashboard, in the Device Manager, click the Download on-premises installer button to download the download the latest. com . This model can be identified by the part number on the sticker, starting with “DW-VMAX”. Site Setup. This article will outline the information required for a Password Reset Form.